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Employee experience

How can HR improve employee experience? This accredited programme teaches you how to drive the agenda to create impactful cultural change.

Accredited Programme

Access to the CIPD Learning Hub

15% discount for CIPD members

€2,079.00 exc. VAT

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Perfect for:

HR managers
Decision makers

You’ll learn how to:

  • design approaches to drive and assess employee engagement
  • align and evaluate worker voice tools and approaches
  • evaluate and improve management practices and behaviours
  • design an integrated onboarding programme
  • describe the benefits of proactive and reactive wellbeing approaches
  • build a culture of trust across your organisation
  • align organisation brand and employer brand
  • shape people policy frameworks to benefit the worker experience
  • design communication plans which benefit employee experience.

About this course

Course length: 50-70 hours, final assessment to be submitted within 10 months

Delivery: Online, self-directed

Suitable for: Experienced HR practitioners​

Topics covered

  • what is employee experience, and how is it different from employee engagement?
  • the role of culture and leadership in employee experience
  • how to measure and evaluate your employee experience activity
  • how to develop your employee experience strategy and plan.

What to expect from the ‘employee experience’ accredited programme

This employee experience solutions programme has been developed in partnership with Emma Bridger, one of the world’s leading employee experience experts. This programme shares how to build a robust business case for employee experience (EX) and align your strategy with organisational objectives.

It provides an in-depth exploration and real-life stories to demonstrate how employee experience can benefit your organisation.

This online employee experience solutions course will build your capability and expertise to instigate change and make a positive difference to the people working in your organisation, creating a happier, more productive work environment.

What you’ll need to do on this programme

You can complete this learning programme in your own time and at your own pace – it should take around 60 hours. This accredited programme includes group online check-ins with your tutor at the end of each module to help embed your learning.

We’ll give you access to various blended assets, including animations, interactive videos and downloadable resources. And you’ll have lots of space to anchor your reflections on the content.

Your final assessment will be a 2,500-word evaluative review covering your reflections on your practice and how you’ve applied learning in your context. The final assessment needs to be submitted within 10 months of purchasing the course.

What you’ll get on this programme

If successfully completed, you’ll receive a certificate noting your achievement of this CIPD accredited programme.

You’ll have the chance to resit the assessment for an additional fee.

Taking part in this course gives you access to the CIPD Learning Hub for 12 months. Here, you can access your course content together with other valuable resources and tools. When you finish your course, you can enjoy an additional 12 months of access to other resources on the Learning Hub.

Once the programme has finished, you’ll also get access to a learning community of like-minded professionals to share experiences and deepen your skills and knowledge.

Who is this ‘employee experience’ management programme suitable for?

This employee experience in HR programme is for experienced HR practitioners responsible for employee experience or engagement.

Our accredited programmes are in-depth and require a solid understanding of the topic. Please read the following statements to confirm your suitability.

  • You currently work in this profession or area of work or have recently done so and will be able to refer to current or past work examples during your learning.
  • You can write an assessment answer reflecting on your learning and demonstrating how to apply it in your context.
  • You can use English at the IELTS level 6 “Competent user” or above.

Learning outcomes

By the end of the ‘employee experience’ accredited programme, you’ll be able to:

  • define employee experience for your organisation
  • influence stakeholders on the value of employee experience
  • explain the difference between employee engagement and employee experience
  • design employee experience strategies and solutions for your organisation
  • design approaches to drive and assess employee engagement
  • evaluate and improve employee experience
  • assess the current organisational culture and implement improvements.

Team bookings

Interested in booking this course for your team? We offer group bookings solutions for teams of four or more people.

When your teams learn with the CIPD, they get direct access to the latest professional research and insights.

And through courses co-created with industry thought leaders and practitioners, they’ll build the skills and confidence they need to inspire action, influence change and drive business value.

We offer a wide range of Learning and Development solutions to suit employees at every level – whether in HR, L&D, OD or wider people management.